Cookie Policy


Valid as of March 2023

The given Citizen website (“Website”) contains cookies. This Cookie Policy is a unified policy for all Citizen Websites. Any data provided to or collected by Citizen Websites via cookies is controlled by Citizen(“Citizen “us”). This Cookie Policy may be changed from time to time with relevant notice on the Website for us to be compliant with the legislation and/or generally accepted practices relating to cookies, also when our cookie practices change.

Citizen uses cookies to improve user experience, make the Website work, enable site security and provide the business with marketing information about the Website’s visitors (“you”).

A cookie is a small text file which is stored on the hard disk of the visitor’s device by the Website. The cookie text files comprise numbers and letters. The cookie files are saved into special areas in the memory of your computer or mobile device. Cookies allow the Website to recognise the visitor’s device. Different cookies can have many different functionalities, but the most common ones are usually used for enabling different functionalities of the website (strictly necessary cookies), gathering statistics on the usages of the website and advertising purposes. For more information see www.aboutcookies.org. This site includes instructions on how to amend your cookie settings for a variety of browsers and how to delete existing cookies from your computer.

Strictly Necessary Cookies

These cookies are set by the website you’re visiting and only that website can read them. Citizen’ cookies are “first party cookies”. This means that these are cookies set by our Website and our sister domain names. These cookies are required for you to access and use the Website and the WebTrader, and for us to monitor the use of them. We do not share any of your data collected by these cookies with any third parties.

Please note that Citizen cookies are essential for you to fully utilise our Website and application process and enable us to offer you our services. If you do not accept these cookies, then you may not be able to access or use some of the Website’s functionalities, nor will we be able to provide you our services.

Third-party cookies

These cookies are set by someone other than the owner of the website you’re visiting. Third party cookies on the Website are presented by companies with whom we work as part of our marketing initiatives. The third-party cookies that we use and the purpose thereof can be seen in the table below. Admiral Markets has no control over third-party cookies. Third parties should be contacted directly to view their cookie privacy information and settings.

Whilst the third-party cookies do collect your data, we have endeavoured to ensure that the information they collect is anonymised.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Citizen KYC Procedure

Citizen performs vigorous checks on client registration as part of complying with client identification procedure. Our specialist support team perform various other types of non trading checks as part of monitoring the compliance. Citizen may ask you for personal data or take necessary action to make sure the accuracy of the information developed by our specialist team in order to identify our clients. In some cases it may take up to 3 working days to verify the identity, however in most cases this procedure is completed within the hour.

Compliance with the Privacy Agreement

The main reason for the client identification procedure is to comply with the anti money laundering regulations and terrorism financing. The personal data we receive is handled in accordance with the provisions of the privacy agreement. We perform this entire process, not because we suspect you of committing illegal acts but to help you avoid becoming a victim if fraud. At Citizen we appreciate your cooperation and understanding for helping us to perforn these steps to prevent money laundering and terrorism financing.

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